Terms of service

Terms of service

Effective 11 November 2026

These terms apply when you buy the CraftSuite 16 creator toolkit from [Business name], trading as CraftSuite 16 ("we", "us"). By completing checkout you agree to them.

1. What you're buying

The CraftSuite 16 creator toolkit is a digital product. It contains:

  • a Start-Here page with download links to the official ArtCraft launcher and all 16 apps;
  • the 12-page CraftSuite Field Guide and quick-start guides 01–04;
  • a 78-second install walkthrough video;
  • role playbooks, a switch cheat sheet, a pricing guide and a freelancer calculator spreadsheet.

About the apps. The 16 apps are open-source software made by the ArtCraft team, an independent developer. We do not make, own or sell them, and your payment is for the toolkit above. The apps are in active early development: features may be missing or change, and updates come from ArtCraft, not from us. The apps' own licences apply to your use of them.

Not affiliated. CraftSuite 16 is not affiliated with, endorsed by or sponsored by Adobe or the ArtCraft team. Adobe and its product names are trademarks of Adobe. Comparisons describe similar kinds of work, not identical features. CraftSuite 16 does not include any Adobe software or licence.

2. Price and payment

The price is shown in South African rand (ZAR), including VAT where applicable, before you pay. It is a once-off payment with no subscription. Black Friday launch pricing (R499) applies to orders placed before 1 December 2026; from 1 December the price is R1,299. Payment is processed securely by our payment provider; we never see or store your full card details.

3. Delivery

You get a download link on the order confirmation page and by email, straight after payment. See the delivery policy below.

4. Your licence to the toolkit

We give you a personal, non-transferable licence to use the guides, video and resources for your own work, including client work. You may not resell, share, upload or redistribute the toolkit files, in whole or in part.

5. Refunds

See the refund policy above: a full refund if you cancel within 7 days before downloading, no change-of-mind refunds once downloaded, and a 30-day launch guarantee.

6. Our responsibility

We make sure the toolkit is delivered as described and that the guides are accurate when published. We are not responsible for the features, performance, bugs or updates of the ArtCraft apps, or for loss of data or files. Always work on copies of important files while you learn. Nothing in these terms limits rights you have under the Consumer Protection Act or the Electronic Communications and Transactions Act.

7. Changes

We may update these terms. The version in force when you bought applies to your order.

8. Law and complaints

These terms are governed by South African law. For any problem, email craftstudio16support@gmail.com first; we aim to reply within 2 business days. You may also contact the National Consumer Commission.